Computer virus phone scam

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A student/customer/friend of mine called me the other day asking for my opinion on a phone call she had had. Someone informing her that she had a serious virus on her pc and could she please help investigating the error. She was thank god nowhere near her pc but when she asked which one they hesitated and then said all. That seemed strange as I had only just cleaned her laptops, so she finished the call and called me.

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I have already been through this with my neighbour because with her they spoke Indian as they realised her language. But as she doesn’t know anything about pc’s and she told them so; but she did tell them when her daughter would be home. The phone rang again when her daughter came home and her daughter followed their instructions, because they were rather intimidating towards her. It wasn’t until they asked for money that she realised something was wrong, it took me 2 hours to cure her system.

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The following is quotes from other people’s websites. Click the link to see the whole article.

Once the scammer has gained the computer owner’s trust they direct them to a website and tell them to download a program that gives them remote access to the computer.

The scammer then takes control of the computer and claims to know exactly what the problem is and how to fix it. At this point the scammer requests payment of a fee.

http://www.southtyneside.info/article/12908/computer-virus-phone-scam-warning

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The service has received reports of unsolicited phone calls from people purporting to be from Microsoft claiming there is a serious problem with their computer.

The householder is urged to download a programme to get rid of the “virus” and is asked for personal information and bank account details.

http://www.wirralglobe.co.uk/news/8961405.Warning_over_computer_virus_phone_scam/

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The scam always starts the same way: the phone rings at someone’s home, and the caller – usually with an Indian accent – asks for the householder, quoting their name and address before saying “I’m calling for Microsoft. We’ve had a report from your internet service provider of serious virus problems from your computer.”

http://www.guardian.co.uk/world/2010/jul/18/phone-scam-india-call-centres

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A PC Pro reader was left startled after a customer support company rang his grandfather to tell him there was a virus on his PC, and then tried to charge him £185 to remove it.

http://www.guardian.co.uk/world/2010/jul/18/phone-scam-india-call-centres

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Internet users are being warned about cold-callers who offer to fix viruses but then install software to steal personal information.

http://www.bbc.co.uk/news/uk-11754487

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Reverse ATM pin security HOAX

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This good security feature is nothing but a HOAX. Think about it!

If your pin number is 1234 then 4321 seems ok; but if 2552 is your number; how do you reverse that number? Also if you have 1231 – logic is reversed 1st and 4th digit triggers the alarm (hehe). And so on and so on.
Sorry to all who believed this email; but it is only a hoax.

By the way; the email is something like:ATM PIN Number Reversal – Good to Know!!If you should ever be forced by a robber to withdraw money from an ATM machine, you can notify the police by entering your PIN in reverse.For example, if your pin number is 1234, then you would put in 4321. The ATM system recognizes that your PIN number is backwards from the ATM card you placed in the machine. The machine will still give you the money you requested, but unknown to the robber, the police will be immediately dispatched to the location.

All ATM’s carry this emergency sequencer by law.

This information was recently broadcast on Crime Stoppers however it is seldom used because people just don’t know about it.

Please pass this along to everyone.

My 1st Social Networking Lesson

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I have now written a lesson on how to BLOG, using WordPress.
And demonstrating the power of said – by publishing to both Facebook and Twitter.
My Students are totally confused, but eventually they will grasp the simplicity of blogging.
The 1st lesson was theory ONLY!
The 2nd will be hands on; but it requires the students to consider certain facts prior to that lesson.

About PC-How2

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  • I am a mobile teaching unit.
  • I provide quality training for a wide range of applications.
  • I teach computing for the terrified.
    • PC awareness
    • Internet and e-mail
    • Microsoft applications
  • Courses for individuals or for small groups of up to 6 participants
  • Individual tuition on your own PC in your own home.
  • PCs provided for group tuition.
  • Courses are tailored to the individual’s requirements.
  • I cater for beginners, refreshers and advanced level of PC-knowledge.If you would like to know more about what PC-How2 can do for you, your relatives, friends or acquaintances or would like book a “taster” session
    please contact me: info@pc-how2.co.uk

    My aim is to provide you with some computer awareness!I will teach you how to use a PC and how to “tame the beast”,so you need not be afraid of using one.I will come to you and teach you on your own PC or on our PCs how to use a PC and become excited by its potential, as an individual or in a group of maximum 3 persons.